At JACKESTER, we strive to ensure that your order reaches you as quickly and efficiently as possible. Please review our shipping policy below to understand our shipping processes, delivery times, and related information.

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
• Custom or made-to-order jackets may require additional processing time of 5-7 business days.
• You will receive an email confirmation with tracking details once your order has been shipped.

Shipping Rates & Delivery Times

We offer the following shipping options:

Shipping MethodEstimated Delivery TimeCostStandard Shipping5-7 business daysFreeExpedited Shipping2-3 business days$15.99Overnight Shipping1 business day$29.99

Note: Delivery times may vary depending on your location, weather conditions, and carrier delays beyond our control.

International Shipping

• We currently offer worldwide shipping.
• International delivery times range from 7-14 business days depending on the destination.
• Customs, duties, and taxes may apply and are the responsibility of the customer.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email.
• You can track your order on our website or through the carrier's tracking system.

Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses.
• Certain remote areas may require additional delivery time.

Lost or Stolen Packages

• JACKESTER is not responsible for lost or stolen packages once they have been marked as delivered.
• If your package is missing, please contact the carrier directly or email us at info@jacketster.com for assistance.

Damaged or Incorrect Orders

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
• We will arrange for a replacement or refund after verifying the claim.

Returns & Exchanges

• If you need to return or exchange your order, please refer to our Return Policy for detailed instructions.

For any questions or concerns regarding shipping, feel free to reach out to us at info@jacketster.com or call us at (850) 6807 106.

Thank you for shopping with JACKESTER!